
It helps you to prepare for meetings with customers, it gives proactive suggestions and helps you take meeting notes using your phone and using the scanner you can transform business cards into contacts. Gain access to personalized insights during every phase of your sales motion. Dynamics 365 assistant enables you to prepare for your day by receiving a digest of upcoming customer engagements and key information, all in a single place. Microsoft also has released a Dynamics 365 assistant application for Microsoft Teams. The Microsoft Teams' mobile app enables users to hand on information, on the go. Cross-functional collaboration is another one of the benefits we derive from this integration, users can work simultaneously with customers and colleagues, who may or may not be a Dynamics 365 apps user, across various processes. The model-driven apps like CRM have customer information stored in them, Microsoft Teams CRM integration enables users to easily access this customer information and share documents directly from Microsoft Teams. That is exactly what we are going to discuss here. One might ask how this Microsoft Teams' integration with the Dynamic 365 model-driven apps is going to help the average user. With this upgrade, users can create and edit documents inside the application and instantly access SharePoint, OneNote, Power BI, and now Microsoft’s model-driven apps in Dynamics 365. Earlier Microsoft had announced the integration between Dynamics 365 CE and Microsoft Teams. Microsoft is centralized around how an organization works.


As of April this year Microsoft teams have over 75 million daily active users.


Microsoft Teams is the solution to manage all your communications, documents, and tools in a team workspace.
